Computer and Technology Information

Student Support for Lap Tops

Students and families with questions about or needing help with their SPS-issued laptop can now reach out to the SPS IT Department via Microsoft Teams.  From a computer, simply go to and sign-in with your SPS email address and password (the same you use for logging into PowerSchool Unified Classroom). Once logged in, click the “Teams” icon from the list of applications.  The Student Help Desk can also be accessed by downloading the free MS Teams app from the iOS App Store or the Android Play Store.  Once installed, you can log into the app with the same SPS email address and password.  Teams can be accessed through a computer or cell phone.

Once in Teams, select the “Student Help Desk” team and post a question in the chat.  Members of the IT Department are monitoring the chat during hours of the school day and will respond to questions and, when possible, remotely resolve issues with a device.  As a reminder to all users, posts to the Student Help Desk should be polite and appropriate at all times and the posting of inappropriate messages will result in loss of access to the Student Help Desk.    

Student Laptop Support - Remote Learning During School Closures - Packet1 (AgrmtUCTeamWiFi).pdf

Student Laptop Support - Remote Learning During School Closures - Packet2 (Troubleshooting).pdf


SPS Student Applications Page

Remote Learning Directions.docx